Privacy Policy

Last updated: 17 August 2026

Who we are

Osapire Enterprise Ltd ("Osapire", "we", "us", "our") provides cleaning, garden & landscaping, and painting & decorating services in Bristol, United Kingdom. We are the data controller for the personal data described in this policy. You can contact us at osapire-enterprise@outlook.com or on +44 7521 616081.

We handle personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

What information we collect

We only collect the personal data you choose to give us, primarily when you use our contact form, call, email, or message us on social media. This may include:

• Your name, phone number and email address
• Your property postcode or address, where provided
• Details of the service you're enquiring about and any message content
• Records of correspondence if you contact us for a quote or with a query

We do not knowingly collect financial, payment card or government ID information through this website.

How we use your information

We use the personal data you provide to:

• Respond to quote requests and enquiries
• Arrange and carry out property inspections and bookings
• Provide the cleaning, gardening or painting services you've requested
• Keep basic records for invoicing, insurance and legal compliance

Our lawful basis for processing this data is your consent (given when you submit our contact form) and, where a booking proceeds, the performance of a contract with you. We do not sell or rent your personal data to third parties.

How your enquiry is handled

Messages submitted through our contact form are processed by Netlify's form-handling service and delivered to our business inbox at osapire-enterprise@outlook.com. Netlify may process this data on our behalf as part of running the website's infrastructure. See Netlify's privacy policy for details of how they handle data on our behalf.

Cookies

This website uses only essential functionality and does not set tracking or advertising cookies. If we introduce optional analytics in future, we will only do so with your consent via the cookie notice shown on this site, and this policy will be updated accordingly.

How long we keep your data

We keep enquiry and customer data only for as long as necessary — typically no more than 24 months after our last contact with you, unless we're required to keep records for longer for legal, accounting or insurance purposes (for example, invoices are usually kept for 6 years in line with UK tax requirements).

Your rights

Under UK GDPR, you have the right to:

• Ask what personal data we hold about you and receive a copy of it
• Ask us to correct inaccurate or incomplete data
• Ask us to delete your data, where there's no legal reason for us to keep it
• Object to or restrict how we use your data
• Withdraw consent at any time, where consent is our basis for processing

To exercise any of these rights, email osapire-enterprise@outlook.com. We'll respond within one month. If you're unhappy with how we've handled your data, you can complain to the UK's data protection regulator, the Information Commissioner's Office (ICO).

Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page with an updated revision date at the top.

Contact us

If you have any questions about this privacy policy or how we handle your data, please get in touch at osapire-enterprise@outlook.com.